Fulcrum Pvt Ltd Customer Service Representative Jobs 2026

Overview

Fulcrum Pvt Ltd is hiring a Customer Service Representative for its Local & International Desk. The position is based in Saddar, Karachi. The primary focus of the role involves handling customer and agent inquiries, resolving service complaints, and coordinating logistics and shipping operations.

This job opening was advertised on Rozee.pk on 30 September 2026. The selected candidate will work full daily hours from Monday to Saturday to assist customers, update shipment statuses, and maintain client records.

Positions and vacancies

• Customer Service Representative: number of posts is not stated in the advertisement, BPS/scale is not stated in the advertisement, location: Saddar, Karachi.

Eligibility and qualification

Candidates applying for this role must hold a minimum of a bachelor's degree. In terms of experience, 1 to 3 years of customer service experience is required, specifically with a background in logistics, shipping, or freight forwarding.

In addition to the formal qualification and work history, applicants need strong communication and problem-solving capabilities. Good organizational skills, attention to detail, and leadership ability to manage and motivate a small team are also required.

Age limit and other conditions

The advertisement does not state any specific age limit, gender requirements, or domicile restrictions. The monthly salary for this role is between PKR 75,000 and PKR 100,000. Working hours are scheduled from 9:00 AM to 6:00 PM, Monday through Saturday.

How to apply

• Visit the official job posting on Rozee.pk using the provided application link: https://www.rozee.pk/fulcrum-pvt-ltd-customer-service-representative-jobs-1890402.
• Complete and submit your online application through the website before the deadline.

Important dates

Advertisement date: 30 September 2026

Last date to apply: 31 October 2026

Frequently asked questions

What is the salary offered for this post?

The advertisement states a salary range of PKR 75,000 to PKR 100,000.

Where is the job location situated?

The job location is Saddar, Karachi.

What educational qualification is required?

A minimum of a bachelor's degree is required.

What experience is necessary for this position?

Applicants must have 1 to 3 years of customer service experience along with logistics, shipping, or freight forwarding experience.

What are the daily working hours and days?

Work hours are 9:00 AM to 6:00 PM, Monday through Saturday.

Tips for applicants

• Carefully review all eligibility requirements before submitting your application.
• Apply well before the closing date to prevent last-minute submission issues.
• Maintain a copy of your application details and confirmation for your records.
• Never pay any money for job applications or recruitment tests.