BA Communication Services Customer Service Representative Jobs 2026 in Lahore

Overview

BA Communication Services has announced an open recruitment for the post of Customer Service Representative in Lahore, Pakistan. This private sector role requires an experienced candidate to deliver direct multi-channel support to customers and manage frontline team operations. The job posting was published on Rozee.pk on 29 September 2026.

This opportunity is aimed at support professionals seeking a supervisory customer care role in Lahore. The chosen candidate will handle customer communications across multiple channels while supporting team development and operational performance within the organization.

Positions and vacancies

• Customer Service Representative: number of posts not stated in the advertisement, BPS/scale not applicable, location Lahore.

Eligibility and qualification

Candidates must have at least 2 years of professional experience in customer service. Necessary competencies include strong oral and written communication skills, problem-solving capability, active listening skills, and the capacity to multitask under fast-paced conditions. Demonstrated proficiency in conflict resolution, customer relationship management (CRM) platforms, ticketing systems, call center technologies, workflow automation, and scheduling tools is required. Educational qualifications are not stated in the advertisement.

Age limit and other conditions

No age limit, gender restriction, or domicile preference is mentioned in the advertisement. The position is based in Lahore. The monthly salary for this role is fixed at PKR 40,000 per month. In addition to handling individual support tasks, the successful applicant will lead, coach, and manage a team of 20 customer service representatives.

How to apply

1. Go to the official application page on Rozee.pk at https://www.rozee.pk/ba-communication-services-customer-service-representative-jobs-1888529.
2. Click the Apply Now button on the listing.
3. Complete and submit your online profile and application prior to the closing date.

Important dates

• Advertisement date: 29 September 2026
• Closing date: 30 October 2026

Frequently asked questions

What qualification is needed for this position?

The advertisement does not state any specific educational qualification.

How much experience is required for this role?

Candidates are required to have at least 2 years of customer service experience.

What is the salary offered for this job?

The salary stated in the job listing is PKR 40,000 per month.

What is the last date to apply?

The application deadline is 30 October 2026.

How many team members will the selected applicant manage?

The position involves managing a team of 20 customer service representatives.

Tips for applicants

• Read all listed requirements carefully before submitting your application.
• Ensure your resume and contact details are fully updated.
• Complete your application early to avoid last-minute portal issues.
• Keep a copy of your submitted application for future reference.