Desknock Jobs 2026 — Customer Service Representative

Overview

Desknock has announced an opening for the position of Customer Service Representative based in Lahore, Pakistan. This job opportunity was published on the Rozee.pk platform on 25 October 2026. The vacancy is aimed at qualified professionals who hold a background in business or engineering and possess relevant customer service experience.

The role focuses on delivering assistance to customers by addressing inquiries, resolving support cases, and ensuring positive client experiences. Candidates will utilize customer relationship management software to track interactions, update records, and collaborate with internal teams. The position does not involve team management duties but offers an opportunity to support company growth.

Positions and vacancies

• Customer Service Representative: Number of posts is not stated in the advertisement, Location: Lahore, Pakistan.

Eligibility and qualification

• Qualification: Applicants must possess a bachelor's degree in business or engineering.
• Experience: A minimum of two years of work experience is required, with preference given to applicants who have experience in the cell phone industry.
• Skills: Candidates should demonstrate effective communication skills in phone, email, and chat channels. Additional required skills include problem-solving, active listening, CRM software navigation, task management, empathy, and product knowledge relevant to the sector.

Age limit and other conditions

• Age Limit: The advertisement does not state an age limit.
• Gender: Not specified in the advertisement.
• Domicile / Quota: Not stated in the advertisement.
• Job Type: Private sector position.
• Team Management: This position does not involve managing a team.
• Salary and Benefits: Compensation details are not stated in the advertisement.

How to apply

• Step 1: Visit the job listing page on Rozee.pk using the official URL provided in the job notice.
• Step 2: Review all job requirements and responsibilities to confirm your eligibility.
• Step 3: Click the Apply Now button on the portal and follow the instructions to submit your application online before the deadline.

Important dates

• Advertisement Date: 25 October 2026
• Last Date to Apply: 26 November 2026

Frequently asked questions

What is the application deadline for this job?

The closing date for submitting applications is 26 November 2026.

What educational degree is required for the Customer Service Representative post?

Candidates are required to hold a bachelor's degree in business or engineering.

Is cell phone industry experience mandatory?

At least two years of experience is required, and experience in the cell phone industry is preferred.

What is the salary for this position at Desknock?

The advertisement does not state the salary.

Where will the appointed candidate be posted?

The job location is Lahore, Pakistan.

Tips for applicants

• Carefully verify all eligibility criteria including education and experience prior to submitting your application.
• Submit your application online well in advance of the deadline date to avoid technical delays.
• Retain digital or physical copies of all your application submission details for future reference.
• Stay cautious of fraudulent offers and never pay money to any party claiming to secure job placements.