BA Communication Services Jobs 2026 — Customer Service Representative

Overview

BA Communication Services has announced an employment opportunity for the post of Customer Service Representative in Lahore. The opportunity was advertised on Rozee.pk on 14 October 2026. The organization is seeking a professional to handle frontline customer support across multiple service channels while overseeing team operations.

The job involves responding to customer inquiries via phone, email, and live chat, as well as leading and managing a team of approximately 30 customer service representatives. Candidates with experience in call center operations, conflict resolution, and operational leadership are encouraged to submit their applications prior to the deadline.

Positions and vacancies

• Customer Service Representative: Number of posts not stated in the advertisement, scale: Not applicable, location: Lahore.

Eligibility and qualification

Applicants are required to have at least two years of professional experience. Candidates should demonstrate active listening, problem-solving abilities, multitasking capabilities, strong communication, and team leadership skills. Requirements also include familiarity with customer relationship management (CRM) systems, ticketing software, workflow automation tools, scheduling tools, and call center technology. Educational qualification is not stated in the advertisement.

Age limit and other conditions

Age limit, gender preferences, domicile requirements, and specific quotas are not stated in the advertisement. Salary, benefits, and contract status are also not stated in the advertisement.

How to apply

• Visit the official posting page on Rozee.pk at https://www.rozee.pk/ba-communication-services-customer-service-representative-jobs-1908421.
• Review all operational responsibilities and position requirements.
• Submit your application online through the portal before the deadline.

Important dates

Advertisement date: 14 October 2026.

Application deadline: 15 November 2026.

Test or interview dates: Not stated in the advertisement.

Frequently asked questions

What is the application deadline for this job?

The last date to submit an application is 15 November 2026.

What degree or educational qualification is required?

The advertisement does not state an educational qualification, but requires at least two years of experience.

What is the salary package for this position?

The advertisement does not state a salary.

Where is this job located?

The job location is Lahore.

How many staff members will the Customer Service Representative manage?

The selected candidate will lead and manage a team of approximately 30 customer service representatives.

Tips for applicants

• Carefully check all eligibility criteria and job duties before applying.
• Complete and submit your online job application prior to the last date.
• Maintain records and copies of all documents submitted during the application process.
• Do not pay money to anyone claiming to offer employment opportunities.